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Terms of Service

Welcome to Debora Online Interior Design Services

Thank you for choosing Debora for your interior design needs. By accessing or using our services provided by Debora LLC, also known as “Debora,” you agree to comply with and be bound by the following terms and conditions. Should you have any questions or require clarification regarding any aspect of these terms, please do not hesitate to contact us through any agreed-upon digital communication platform, including but not limited to email.

Please Read These Terms of Service Carefully 

By accessing or using our offerings, you agree to be guided by these Terms of Service. We encourage you to read them thoroughly to ensure they meet your needs. If you find any aspect of these terms not to your satisfaction, please feel free to reach out to us for clarification or consider whether our services are the right fit for you.

Services Offered by Debora

At Debora, we provide bespoke online interior design services that are uniquely tailored to save you time, money, and effort while catering to each client’s specific preferences and requirements. Our extensive range of services includes:

  • Design Consultations: Collaborative sessions tailored to understand your style and functional needs, ensuring every aspect of your vision is captured and brought to life.
  • 3D Room Renderings: We create a virtual model of your space with high-quality visualizations to help you envision the final look. Each piece of furniture and décor is meticulously modeled with accurate dimensions and finishes, ensuring what you see is exactly what you get.
  • Technical Drawings: For those looking to delve deeper into the specifics of custom interior solutions, we offer detailed technical drawings that provide a precise blueprint of your customized furniture and design plan, tailored specifically to meet your unique requirements
  • Exterior Designs: Our services extend beyond the indoors; we offer comprehensive exterior design solutions tailored for both residential and commercial properties, ensuring that the outside of your space complements its interior and meets all functional needs.
  • Shopping Lists: Unlike traditional designers who may push specific brands for commissions, we focus solely on your needs and budget. You will receive curated lists of furniture and décor tailored to your style and budget from various online stores, without any bias toward specific retailers. Our shopping lists are detailed, providing all the information you need to make purchases directly, ensuring a seamless, hassle-free experience.
  • Implementation Guides: Step-by-step guides to assist you in bringing the design to life. These guides ensure that everything fits perfectly, saving you the hassle of returns and exchanges.
  • 360-Degree Panoramic Views: For an immersive experience, we offer a 360-degree panorama view of your transformed space, similar to a Matterport tour, allowing you to virtually walk through and feel the new design.
  • One-on-One Courses: For clients or industry professionals interested in learning more about interior design, we offer personalized courses covering topics from basic design principles to advanced concepts in both technical drawing and comprehensive design strategies for different types of spaces.

Our goal is to transform your space both efficiently and stylishly, ensuring a seamless design experience from concept to completion.

1. Application and Entire Agreement

1.1 Scope of Terms: These General Terms of Service govern all provisions of services detailed on our website (Debora’s official site) by Debora LLC, to you, the customer.

1.2 Precedence and Variations: These terms are definitive and supersede any prior agreements or understandings between you and Debora. They apply to all transactions involving the supply of goods and services by Debora. Any amendments or variations to these terms are not valid unless agreed upon in writing by an authorized representative of Debora.

1.3 Reliance on Terms: By accepting these terms, you affirm that your decision to engage Debora is based solely on the agreements stipulated herein and not on any outside statements or assurances, excluding those explicitly provided by Debora.

2. Definitions

  • Customer: Any individual or entity that engages Debora for interior design services.
  • Debora (Debora LLC): The provider of interior design services as outlined.
  • Proposal: A detailed document, such as a statement of work or quotation, outlining the specific goods and services Debora agrees to provide.
  • Goods: The physical items specified within the proposal.
  • Services: The design services as detailed in the proposal.
  • Contract: The legally binding agreement formed by these General Terms of Service and the accompanying Proposal.
  • Business Day: Any standard working day (excluding Saturday and Sunday).
  • Website: The online domain where Debora offers and describes its services (Debora’s official site).
  • Order: A formal request by the customer for specific interior design services from Debora.

3. The Order

3.1 Ordering Process: You are encouraged to place orders through whichever digital communication platform is mutually agreed upon, such as email, phone calls, or video meetings. This method ensures that we fully understand your requirements and that all details are explicitly confirmed in writing, primarily through email, to prevent any possible misunderstandings and ensure comprehensive documentation of your project’s specifics.

3.2 Acceptance of Terms: When you place an order for services, you are affirming your agreement to these General Terms and Conditions. It is crucial to review these terms attentively. We encourage you to reach out for any clarifications or questions, preferably in writing, to ensure clear communication and an accurate record of discussions.

3.3 Order Details: Each order must clearly specify the chosen design and include all pertinent details as discussed and agreed upon through digital communications. Documenting every detail in writing is essential for aligning our services with your precise expectations and requirements.

4. Price and Payments

4.1 Pricing: The cost of services provided by Debora is determined based on the complexity and scope of the project, as previously discussed and agreed upon with you through phone, email, Zoom meetings, or any other digital communication method. All quoted prices are inclusive of Value-Added Tax (VAT) and any other applicable taxes. These prices encompass all aspects of the service we provide, including any necessary revisions to ensure your satisfaction.

4.2 Payment Process: Once your order is confirmed through your preferred communication channel, payment is due. You will receive a detailed invoice via email that describes the services provided. This invoice serves as confirmation of the transaction. Our team is dedicated to assisting you throughout the ordering process to ensure everything is clear and straightforward.

4.3 Revisions Included
For individuals, two necessary revisions are included within the initial quoted price, and for contractors and interior designers, three revisions are included. We guarantee that there will be no additional charges for these included revisions, ensuring comprehensive service and client satisfaction without unexpected costs. Further revisions beyond these specified amounts may incur additional charges, which will be communicated and agreed upon before proceeding, maintaining transparency and fairness throughout the process.

5. Delivery of Services

5.1 Delivery Commitment: Debora prioritizes the swift delivery of high-quality services. However, please note that while we strive to meet delivery deadlines, the timing of service delivery shall not be considered an essential term of our contract. As such, Debora shall not be liable for any losses, costs, damages, charges, or expenses caused directly or indirectly by any delay in delivering the services. We commit to keeping you informed throughout the process and will do our best to accommodate any specific timing requirements you may have.

6. Customer’s Obligations

6.1 To enable Debora to perform its obligations, the Customer shall:

  • (I) Cooperate with Debora: Engage actively in the design process to ensure the project aligns with your vision.
  • (II) Provide Debora with any information reasonably required by Debora: This includes but is not limited to room measurements, photos of the existing space, and personal style preferences.
  • (III) Obtain all necessary permissions, licenses, and consents which may be required before the commencement of the services, with the understanding that the cost and effort to secure these will be the sole responsibility of the Customer.
  • (IV) Comply with the requirements as may be set out in the Proposal: Adhere to all details specified in the proposal to facilitate a smooth workflow and project execution.

6.2 Debora shall not be liable for any delay or failure to provide Services if this delay or failure is caused by the Customer’s failure to fulfill these obligations.

7. Debora’s Obligations

7.1 Service Quality

At Debora, we commit to making all reasonable efforts to provide services that align with the descriptions offered during our initial consultations and detailed in the final proposal. We understand that interior design is inherently subjective and while we strive to meet your vision, complete satisfaction cannot be guaranteed. Our goal is to work collaboratively with our clients, adapting to feedback and making adjustments as necessary to approach your ideal design outcome as closely as possible.

7.2 Professional Standards

Debora performs all services with professional diligence and care, consistent with the standards commonly recognized in the interior design industry. Recognizing the inherently subjective nature of taste and style, we cannot guarantee that every aspect will meet all client expectations. However, we pledge to maintain open and honest communication throughout the design process, involving clients in key decisions and responding to their preferences and feedback.

7.3 Revision Policy

Entitlement to Revisions:

  • Individuals: Individuals are entitled to two revisions included within the initial quoted price to ensure complete satisfaction with the final design.
  • Contractors and Interior Designers: Contractors and interior designers are entitled to three revisions included within the initial quoted price to cater to the potentially more complex needs of these projects.

These revisions are intended to refine and adjust the design based on specific and actionable feedback.

Responsible Use: We encourage responsible use of this provision. The intention is to allow enough flexibility to achieve the desired outcome without extending the project timeline unnecessarily or significantly redirecting the project scope.

Avoiding Abuse: Continuous or excessive requests that significantly deviate from the initial agreed-upon proposal, or that result from changes in preferences after design approvals, may be considered an abuse of the revision policy.

Additional Charges: In cases where additional revisions are required beyond the included amounts, Debora reserves the right to impose additional charges. These charges will be communicated and agreed upon before further work continues, ensuring transparency and mutual agreement.

Project Success: Our goal is to complete your project successfully and to your satisfaction, while maintaining a fair and professional work process.

8. Cancellations and Refunds for Services Only

8.1 Customer Initiated Cancellation Customers may cancel the services by providing Debora with a written notice of cancellation at least seven (7) days in advance. This notice should be sent to Debora’s official email address, info@deborainteriors.com. Please note that if Debora has already begun performing the services at the time of cancellation, refunds will not be available unless specifically agreed upon in writing by Debora.

8.2 Debora Initiated Termination Debora reserves the right to terminate the services by giving the customer a seven (7) days prior written notice. If Debora initiates the termination, the customer will receive a full refund of any payments made. The notice will be sent to the customer’s official email address provided during the engagement process.

8.3 Termination for Breach or Fraud Debora may terminate the services immediately, without prior notice or refund, if the customer breaches any of these terms or if there is reasonable belief that the services are being used for fraudulent or criminal purposes.

8.4 Reinstatement of Services Once services have been terminated, any reinstatement will be treated as a new engagement and will be subject to Debora’s approval. The terms, conditions, and pricing for the reinstated services may differ from those of the original engagement.

8.5 Refund for Delayed Services If Debora fails to perform the services within one (1) week beyond the agreed-upon timeline, without a valid reason, the customer is entitled to a full refund of the payment made.

9. Limitation of Liability

9.1 General Limitation While Debora strives to deliver high-quality services, we shall not be liable for any direct loss or damage that may occur, regardless of the cause, beyond the total amount paid for the services rendered.

9.2 Economic Loss Debora will not be liable for any loss of profit or other economic losses that you or any third party may suffer, even if such losses result from our negligence, breach of contract, misrepresentation, or other actions.

9.3 Timing of Services We endeavor to complete our services in a timely manner, but we do not hold time as the essence of our contractual obligations. Consequently, Debora is not liable for any claims related to delays in completing services.

9.4 Third-Party Services If our services include features operated by third parties, or if we offer services jointly with third parties, the terms and conditions of these third parties will govern your relationship with them. Debora assumes no responsibility or liability for the actions or terms of these third parties.

9.5 Indemnification You agree to indemnify and hold harmless Debora, along with our affiliates, directors, shareholders, employees, and agents, from any claims, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from your use of our services, any delays in service delivery, or your breach of these Terms, to the extent permitted by law.

9.6 Extended Limitations Debora and its personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data, resulting from or related to our services, whether or not we have been advised of the possibility of such damages. In no event will Debora’s total liability for all claims related to the services exceed the amount you have paid to Debora in the last twelve months.

10. Force Majeure

10.1 Excusable Delays Neither party shall be held liable for any delays or failures in performance resulting from acts beyond their reasonable control, including but not limited to acts of God, strikes, lockouts, accidents, war, fire, pandemic, government restrictions, machinery breakdowns, or raw material shortages. In such cases, the affected party is entitled to a reasonable extension to fulfill their obligations under these terms.

11. Separability

11.1 Continuation of Valid Provisions Should any provision of these General Terms of Service be deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be excluded, and the remainder of the terms shall continue in effect as though the invalid provision had never been included.

12. Governing Law

12.1 Jurisdiction and Arbitration These General Terms and Conditions, and any dispute arising from them, are governed by the laws of the United States of America. Disputes will be resolved through arbitration under the Rules of Arbitration of the International Chamber of Commerce by one or more appointed arbitrators.

13. Final Terms

13.1 Entire Agreement These Terms constitute the complete and exclusive agreement between you and Debora LLC, superseding all prior agreements and communications.

13.2 No Third-Party Rights These Terms do not create any rights for third-party beneficiaries.

13.3 Non-Waiver Failure to enforce any part of these Terms is not a waiver of Debora’s rights to later enforce that or any other part of these Terms.

13.4 Reservation of Rights Debora reserves all rights not explicitly granted in these Terms.

13.5 Age Restriction The Website and services are not intended for individuals under the age of 16. No personal information should be submitted or collected from individuals under this age without parental consent.

13.6 Insurance and Data Protection Each party shall maintain adequate insurance to cover their liabilities under these terms. Both parties are responsible for protecting the data processed and stored in their systems.

13.7 Intellectual Property Debora LLC retains all intellectual property rights in the content created and displayed on www.deborainteriors.com. No intellectual property rights are transferred to you upon purchasing a service.

13.8 Legal Rights Your statutory rights are not affected by these Terms.

13.9 Acceptance of Terms By using our services, you acknowledge that you have read, understood, and agreed to these Terms. For any questions or clarifications, please contact us at info@deborainteriors.com.

Thank you for taking the time to read and understand the Terms of Service for Debora Online Interior Design Services. We are thrilled at the opportunity to help bring your vision to life and are committed to providing you with a design experience that is not only fulfilling but also exceeds your expectations in every way.

At Debora, we believe in building lasting relationships with our clients based on trust, quality, and unmatched creativity. If you have any questions or need further clarification on any of the terms outlined above, please do not hesitate to contact us at info@deborainteriors.com. We are here to assist you every step of the way and ensure a seamless and enjoyable design process.