Terms of Service

Welcome to Debora Online Interior Design Services

Thank you for choosing Debora for your interior design needs. By accessing or using the services provided by Debora LLC (“Debora,” “We,” “Us,” “Our”), you (“You,” “Client,” or “Customer”) agree to comply with and be bound by the following terms and conditions (“Terms”). Should you have any questions or require clarification regarding any aspect of these Terms, please contact us at info@deborainteriors.com.

1.1 Acceptance of Terms
By signing a proposal referencing these Terms, submitting payment on any invoice that includes a conspicuous link to these Terms, or using or accessing any Debora services (the “Services”) after being presented with a link to these Terms (including on invoices, proposals, estimates, statements of work, emails, or our website), you acknowledge that you have had an opportunity to review these Terms and agree to be bound by them. If you disagree with any part of these Terms, do not use the Services or submit payment and contact us before proceeding.

1.2 Separate Privacy Policy
Our Privacy Policy (linked on our website) provides additional details on how we collect, use, and protect your personal data. It is incorporated herein by reference.

1.3 Disclaimer: No Architectural or Engineering Services
Debora provides interior design advice, concepts, and digital presentations only. We do not offer architectural, engineering, or any other licensed professional services. You are responsible for ensuring any structural modifications, code compliance, and required permits are handled by qualified professionals.

1.4 Invoice Links and Payment as Acceptance
We provide notice of these Terms by including a clear “Terms of Service” link on invoices, estimates, and other payment requests. If an invoice or payment request links to these Terms, submitting full or partial payment constitutes your acceptance of these Terms for the Services covered by that invoice. If you do not agree, do not pay. The version of the Terms linked as of the invoice date (unless a signed agreement expressly supersedes these Terms) will govern that purchase.

1.5 Electronic Communications & E-Signatures
You consent to transact electronically. Email approvals, typed names, clicks within client portals, and payment authorizations are considered electronic signatures and constitute your agreement to the documents they reference, including these Terms.

2. Services Offered by Debora

Debora offers a range of online interior design and consulting services, including but not limited to:

• Design Consultations (phone, video calls, or email)
• 3D Room Renderings
• Technical Drawings (intended for conceptual use)
• Exterior Designs
• Curated Shopping Lists
• Implementation Guides
• 360-Degree Panoramic Views
• Courses or Tutorials
• Product Ordering and Designer Discounts

All Services are customized to client needs, subject to availability, and governed by these Terms.

Overview: In addition to providing design concepts, Debora can assist in ordering certain furnishings, décor, or other design related items for your project. When available, we may extend a designer discount, typically around 15%, on qualifying products. This discount is subject to the terms of our vendor relationships and may not apply to all items.

Shipping to Your Home: Once ordered, items will be shipped directly to the address you provide. Debora does not physically visit your home to accept or oversee deliveries. You are responsible for providing accurate shipping details, ensuring someone is available to receive deliveries, and promptly inspecting shipments upon arrival.

No In Home Services: Our role is entirely remote; we do not offer on-site visits, measurements, or installation. We rely on your cooperation and the information you supply (e.g., correct room dimensions, layout restrictions). Debora disclaims liability for any mistakes arising from inaccurate or incomplete information you provide.

Vendor and Shipping Liabilities: While we strive to recommend reputable vendors, Debora is not responsible for any vendor's shipping delays, product defects, or inventory shortages. If you encounter shipping damage or product issues, you must coordinate directly with the vendor for returns, exchanges, or warranties.

Separate Charges: Unless explicitly stated otherwise in writing, the costs of products, shipping, taxes, and any related import duties are not included in Debora's design fees. You are responsible for paying these costs directly or through Debora if agreed upon in advance.

3. Formation of Contract

3.1 Scope and Entire Agreement
These Terms, together with any formal proposal or statement of work (“Proposal”) provided by Debora, form the entire agreement (“Contract”) between Debora and the Client. They supersede all prior agreements and understandings, written or oral, related to the Services.

3.2 Modifications
No variation or amendment of these Terms will be valid unless confirmed in writing by an authorized representative of Debora.

4. Placing an Order

4.1 Order Process
You may submit an order or request for Services via email, phone, our website, or any other mutually agreed-upon communication platform. We will then provide a written Proposal outlining the Services, pricing, and timeline.

4.2 Pricing Calculator
Our website features an interactive pricing calculator designed to provide you with an estimated project cost based on your specific requirements. The estimates generated by the calculator are for informational purposes only and reflect our current pricing structure. Final pricing will be confirmed in your official Proposal.

4.3 Acceptance of Proposal
Your acceptance of our Proposal (by email confirmation or signed agreement) and payment of any required fees constitutes a binding Contract, governed by these Terms.

4.4 Customer Information
You agree to provide accurate and complete information regarding space measurements, design preferences, project timelines, and any other details Debora may need. Debora will not be liable for any inaccuracies or omissions in the information you provide.

5. Pricing and Payment

5.1 Pricing Structure
Prices are determined based on the scope, complexity, and timeframe of your project, as stated in the Proposal. You may use our online pricing calculator to obtain an estimated cost before submitting a request. All quoted fees are set by Debora and are inclusive of applicable taxes unless otherwise specified.

5.2 Payment Terms

• Invoice & Due Date: Once you confirm the Proposal, we will issue an invoice via email containing a secure payment link and a complete breakdown of services and fees. Payment is due upon receipt unless otherwise noted in writing.
• Methods of Payment: We accept major credit cards, PayPal, wire transfers, or other methods specified in the Proposal.
• Currency: Fees are generally quoted in U.S. dollars unless explicitly stated otherwise.

5.3 Revision Policy

• Individuals: Two (2) revisions are included in the quoted price.
• Contractors & Interior Designers: Three (3) revisions are included. Any additional revisions beyond these limits may incur extra fees, which will be communicated beforehand.

5.4 Late Payments
If payment is not received by the due date, Debora reserves the right to charge late fees and/or suspend or cancel Services until the overdue amount is settled.

6. Delivery of Services

6.1 Projected Timeframes
While Debora strives to meet projected delivery dates, time is not of the essence in this Contract. Delays may arise from revisions, changes in project scope, or external factors outside our control. Debora will not be liable for damages or costs arising from delayed delivery.

6.2 Digital Deliverables
All design deliverables, including 3D renderings, drawings, or guides, will be provided digitally unless otherwise agreed. Any physical delivery of materials (e.g., sample boards) may incur additional fees and handling costs.

7. Customer Responsibilities

7.1 Access and Cooperation
You shall cooperate with Debora, providing necessary data, access, decisions, and approvals in a timely manner. Failure to do so may result in delays or additional fees.

7.2 Regulatory Compliance
You are responsible for obtaining and maintaining any approvals, permits, or licenses required for the implementation of the design. Debora's recommendations should be reviewed by qualified professionals (e.g., structural engineers, architects) where applicable.

7.3 Insurance and Indemnity
We recommend that you maintain adequate homeowner or business insurance to cover potential losses, damages, or liabilities related to your space.

8. Cancellations (No Refunds)

8.1 Customer-Initiated Cancellation

• You may cancel our Services at any time by providing written notice to info@deborainteriors.com. However, all sales are final, and no refunds will be issued for any fees already paid, including deposits or retainers, regardless of whether the Services have been partially or fully performed.
• This policy does not affect any rights you may have under law where refunds are mandatorily required (for example, if no services were provided at all in some jurisdictions).

8.2 Debora-Initiated Termination
Debora reserves the right to terminate Services if continuing has become impractical or if you materially breach these Terms (e.g., fail to provide necessary information, violate payment terms, or engage in illegal conduct). In such cases, no refunds will be offered for any fees already paid unless legally mandated.

8.3 No Refunds for Delays or Change of Mind

• We do not offer refunds due to project delays, schedule changes, or if you simply change your mind about proceeding with the Services.
• Any completion dates provided are good-faith estimates and not guarantees.

8.4 Effect of Cancellation or Termination

• Upon cancellation or termination for any reason, your access to ongoing design work will cease, and Debora may take down any project materials previously shared.
• All outstanding balances for Services already performed remain due and payable.

9. Limitation of Liability

9.1 Maximum Liability
To the fullest extent permissible by law, Debora's total liability for any claim arising out of or relating to this Contract is limited to the total fees paid by you for the specific Service giving rise to the claim.

9.2 Exclusion of Certain Damages
Debora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising out of or relating to the Services, even if advised of the possibility of such damages.

9.3 No Guarantee of Results
Interior design is inherently subjective. While we aim to meet your expectations, we do not guarantee specific aesthetic outcomes, increased property value, or any particular result from our Services.

9.4 No Liability for Third Parties
Debora assumes no responsibility or liability for services or products provided by third parties, including contractors, product manufacturers, or online retailers mentioned or recommended in our deliverables.

9.5 Structural and Code Compliance
All structural, mechanical, or other code-related issues must be reviewed and approved by qualified professionals. Debora disclaims liability for any defects, failures, or code violations that arise from the implementation of design concepts without proper professional supervision.

9.6 Application of Funds
Once you make payment for any of Debora's Services, those funds are promptly allocated toward the resources, tools, and labor required to work on your project. Because these costs are incurred as Services are performed, no refunds will be issued for completed work. This clause does not affect any statutory rights you may have where refunds are mandated by law (e.g., if the Services were never rendered at all, depending on jurisdiction).

10. Force Majeure

10.1 Excusable Delays
Neither party shall be liable for failure to perform due to causes beyond their reasonable control, such as acts of God, war, riot, terrorism, pandemic, labor disputes, or governmental actions. The time for performance shall be extended by a period equal to the duration of the delay.

11. Dispute Resolution, Governing Law, and Venue

11.1 Governing Law
These Terms, and any dispute arising from them, shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles.

11.2 Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms shall be finally resolved by arbitration administered by the International Chamber of Commerce (ICC) under its Rules of Arbitration. The arbitration shall take place in New York, NY, in the English language, before one or more arbitrators appointed in accordance with the ICC Rules.

11.3 No Class Actions
All disputes shall be resolved on an individual basis, and you agree not to participate in any class, consolidated, or representative action.

12. Privacy and Data Usage

12.1 Data Collection and Protection

• Debora collects and processes personal data in accordance with applicable New York and U.S. federal laws.
• We maintain reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access or disclosure.

12.2 Confidential Information
All information shared by the Client that is clearly identified as confidential or reasonably understood to be confidential shall only be used for the purpose of delivering the Services. Debora will not disclose such information to third parties without the Client's consent unless required by law.

12.3 Use of Project Images

• Portfolio & Marketing: Debora may use photographs, renderings, or other media featuring your project for portfolio showcases, our website, social media, and crafting or design blogs that could inspire others, unless you opt out in writing.
• Written Consent for Identifiers: If we wish to use your name, likeness, or other personal identifiers in marketing materials, we will seek explicit written consent.
• Opt-Out Procedure: If you do not wish your project images to be shared publicly, please notify us via email at info@deborainteriors.com. We will respect your request and refrain from using such images or remove them from future publications.

12.4 Retention of Data
We retain personal data as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your personal data when our Services conclude, subject to any legal or regulatory obligations.

13. Intellectual Property

13.1 Ownership
All designs, drawings, and related materials created by Debora remain the sole property of Debora unless otherwise agreed in writing. Upon payment of all fees, you receive a limited, non-exclusive license to use the deliverables for their intended purpose.

13.2 No Transfer of Intellectual Property
Except for the limited license described above, no ownership right or title to any intellectual property is transferred to you.

13.3 Additional or Exclusive Rights
In certain circumstances and for additional compensation, Debora may negotiate a separate agreement granting you exclusive or extended intellectual property rights for the specific deliverables. Any such arrangement must be set forth in a written agreement signed by both you and an authorized representative of Debora. In the absence of such a written agreement, all rights remain solely with Debora.

14. Amendments

Debora reserves the right to update or modify these Terms at any time. Any significant changes will be communicated via email or by posting a revised version on our website. By continuing to use our Services after any changes, you agree to be bound by the updated Terms.

15. Miscellaneous

15.1 Severability
If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.2 No Waiver
Failure or delay by Debora to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

15.3 No Third-Party Rights
These Terms do not create any rights for third parties to enforce any provision of this Contract.

15.4 Entire Agreement
These Terms, including any referenced documents (e.g., your Proposal, our Privacy Policy), constitute the entire agreement between the parties and supersede all prior or contemporaneous understandings.

15.5 Headings
Section headings are for convenience only and shall not affect the interpretation of these Terms.

15.6 Age Restriction
Debora's Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent.

15.7 Electronic Signatures
Electronic signatures or emailed confirmations shall be as valid and enforceable as original signatures.

16. SMS Communications

16.1 Appointment-Related Messages
When you book a consultation through our website and provide your phone number, you consent to receive transactional text messages from Debora related to your appointment. These messages include booking confirmations and appointment reminders only. We do not send marketing or promotional messages via SMS.

16.2 Message Frequency
You will receive up to three (3) text messages per appointment: one confirmation when you book, one reminder 12 hours before your consultation, and one reminder 30 minutes before your consultation.

16.3 Opting Out
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive text messages from us. You may still receive appointment information via email.

16.4 Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Debora is not responsible for any charges incurred from receiving text messages.

16.5 Privacy
Your phone number will only be used for appointment-related communications and will not be shared with third parties for marketing purposes. For more information, see our Privacy Policy.

17. Contact Information

If you have any questions, concerns, or wish to exercise any of your rights related to these Terms or our Services, please contact us at:

Debora LLC

Email: info@deborainteriors.com

We appreciate you taking the time to read and understand these Terms. We look forward to collaborating on your interior design project and are committed to delivering a high-quality, personalized design experience. If you have any questions or concerns, please feel free to reach out at any time.